GENERAL TERMS AND CONDITIONS OF SALE

Between Antre Terre et Mer 974,

domiciled at 1A impasse du Ruisseau 97425 Les Avirons

registered with the Registre du Commerce et des Sociétés,

under the SIRET number 82972834400021,

represented by Alexandre MEYER in his capacity as manager, duly authorised for the purposes hereof.

The company can be contacted by email by clicking on the contact form on the home page of the site.

Hereinafter the «Seller» or the «Company».

On the one hand,

And the natural or legal person purchasing the company's products or services,

Hereinafter referred to as «the Buyer» or «the Customer».»

On the other hand,

The Seller is a publisher of Lava Tunnel Exploration, Team Building and Training Products and Services for consumers, marketed through its websites (atm974.re). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
These General Terms and Conditions of Sale set out the rights and obligations of the parties with regard to the
as part of the online sale of Products or Services offered by the Seller.

THE OFFER :
The price per activity includes supervision by a state-certified instructor in
professional civil liability and the technical equipment necessary for the activity (harness...),
ropes, descenders, rope ascenders, helmets, lighting, knee pads, etc).

CONDITIONS OF PARTICIPATION :
The activities on offer are open to all, but depending on the activity and route, certain conditions must be taken into account: age limit, technical or physical level. To find out what these conditions are, please refer to the technical data sheets for the routes and ask your contact person for advice if necessary (contact@atm974.re / +262(0)693214804).

You must not have any medical contraindications to the chosen activity.
(Caving, Canyoning, Hiking, Climbing...).
Important If you have no medical contraindications, but are dependent on special medical care or treatment, or if your state of health requires special attention, you must inform the office at the time of booking and the instructor before the start of the activity.
For aquatic activities: You must be able to jump into the water; swim on your stomach for twenty metres; swim underwater and pass under a line of water or a floating object.

INSURANCE :
Your instructor is covered by professional indemnity insurance for the activities he/she supervises, according to his/her qualifications and prerogatives (Documents administratifs/atm974.re). However, you are strongly advised to take out individual insurance cover (civil liability and individual accident cover) for damage caused or suffered in the event of incidents or accidents:

- not directly related to the activities.
- not resulting from a fault on the part of the instructor or a fault in the equipment.

CANCELLATIONS :
If the professional has not been informed of the cancellation of one or more person(s) within the 24 hours preceding the service, except for medical reasons (justified by a medical certificate) and in cases of force majeure, payment for the absentees will be due.
Group rate: the number of people taking part in the activity must be at least the minimum required to qualify for the reduced rate. Otherwise, the normal rate will be payable by all participating customers.

RULES :
Full payment for the service must be made on the day the service is provided. Payment methods are specified at the time of booking. For payment in cash, the customer is asked to have the required amount on hand. Otherwise, and in the absence of sufficient cash, the professional will return the overpayment by bank transfer.

SPECIAL CANCELLATION CONDITIONS :
The company and the instructor in charge of the activity reserve the right to cancel an activity for safety reasons (meteorology, water levels, storms, floods, eruptions, seismicity, etc.) or for any other case of force majeure.
In such cases, an alternative activity will be organised as far as possible, or another activity will be arranged.
date will be proposed to you. If the outing cannot take place, the service will be reimbursed in full.
without being able to claim any other compensation.
ONLY THE INSTRUCTOR IS AUTHORISED TO CANCEL AN ACTIVITY IN THE EVENT OF BAD WEATHER.

Appointment times and delays :
An appointment time is systematically communicated whatever the service. For the right
activities and out of respect for the other participants, a 15-minute delay is not permitted.
will be tolerated.
For example: if the appointment is at 9am, the activity will start at 9.15am.

AFTER THIS DEADLINE, THE INSTRUCTOR(S) WILL LEAVE AND NO REFUND OR COMPENSATION WILL BE DUE.

RESPONSIBILITY :
In exceptional circumstances, activity locations may be changed without notice.
Each participant must comply with the rules of caution and safety given by the instructor, who reserves the right to exclude any person whose behaviour compromises the safety or well-being of the group. In this case, no refund will be given.

FLIGHTS :
The instructor and the company decline all responsibility in the event of theft or loss of equipment in your vehicles. Do not leave anything in sight on the meeting site and avoid leaving any valuables there.

AUDIOVISUAL PROPERTY AND IMAGE RIGHTS :
The instructor reserves the right to use the photos and videos taken during its services to illustrate its brochures, advertisements, social networks and websites, unless otherwise specified by the participant.
In accordance with French Law no. 78-17 of 6 January 1978 on data processing, data files and individual liberties
you have the right to access, rectify or delete any personal information held about you.
about.

CONSUMER DISPUTES, COMPLAINTS AND MEDIATION :
In the event of a dispute between the Customer and the Company, they shall endeavour to resolve it amicably (the Customer shall send a written complaint to the professional or, where applicable, to the professional's Customer Relations Department). In the absence of an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the Customer who is a consumer within the meaning of article L.133-4 of the French Consumer Code may, if a disagreement remains, refer the matter free of charge to the competent mediator on the list of mediators drawn up by the Commission d'évaluation et de contrôle de la médiation de la consommation (Consumer Mediation Evaluation and Monitoring Commission) pursuant to article L.615-1 of the French Consumer Code, namely :

The Professional Mediation Society
24 rue Albert de Mun 33000 Bordeaux
www.mediateur-consommation-smp.fr

Booking the activity implies acceptance of these general terms and conditions of sale. The signatory certifies that he has read the general and special terms and conditions of sale and undertakes to inform the participants in his group of all the terms and conditions.

Done on 12/02/2026 at Les AVIRONS
The Service Provider

CGV proposed by the Syndicat National des Professionnels de la Spéléologie et du Canyon. Head Office : Mairie - Place de l'hôtel de Ville 26420 LA CHAPELLE EN VERCORS

Pôle Secrétariat - Le Rocher Rond, Hameau de Lachaup - 05250 LE DÉVOLUY. Tel/Fax: 06 46 00 87 13. Email: contact@snpsc.org Siret no.: 482 923 190 0029